On Shopify
On Shopify, the width of the page (and of your FAQs widget) depends on the Shopify theme your site is using. Some themes use a narrower layout for non-product pages, with the assumption that the page will be mostly text. This can cause the FAQs widget to be a bit too small, since it uses a horizontal layout.
Some themes have a built-in template option for wider pages. You can check if your theme has a wider page option with these steps:
1. Open your Shopify admin
2. Go to Online Store > Pages > Frequently Asked Questions
3. Under the Template section, see if there's one called page.wide, page.full_width, or something similar
4. If you see such an option:
a. Select the option and save the page
b. Check the page on your live site to see if it looks how you want
Here's where to find the Template option:
If you don't see such an option, don't worry! Get in touch with us using the Support section of your dashboard. We can help add a CSS style override to your account to allow the FAQs widget to be wider.
Other platforms
If you're not on Shopify, check your platform's documentation for details on how to change the template of the page.
If you need assistance, please contact us and we're happy to help!