Smart FAQs is fully compatible with Shopify - if you haven't signed up with Smart FAQs yet, we recommend installing our Shopify app in your store to create your account. Once you have your FAQs set up, you can easily embed them on your Shopify store.
To add your FAQ widget to a Shopify store, there are two options:
Option 1: Install Smart FAQs on a Shopify Page
This is the easiest option and is recommended for most users.
Benefits:
Easier setup
Works with any Shopify theme
Automatically continues working if you change your theme
Downsides:
Adding extra content (text or images) can be trickier
Fewer layout customization options
Option 2: Install Smart FAQs on a Shopify 2.0 Theme Template
If your theme supports Shopify Online Store 2.0, this option allows more layout flexibility.
Benefits:
Easier to add other content blocks above or below the widget
Works even if your default page template is misconfigured
Downsides:
More setup steps
Only works with Online Store 2.0 themes
Needs to be reconfigured if you change themes