Turn Your FAQs Into Instant Answers — Not More Tickets
Give customers direct answers from the FAQs you've already written. Smart FAQs matches real customer questions to the right answer instantly—so repetitive support tickets never get created.
Live on your site in minutes. No coding required.
Intent-Based Search
Finds the right answer even when customers don't use your exact keywords. It understands what they mean, not just what they type.
AI Drafting Assistant
Turn a rough topic or a short list of points into a clear FAQ entry in seconds. Spend time refining answers, not starting from a blank page.
Conversational Answers
A chat interface that pulls direct answers from your FAQ database. It gives users one clear response instead of a list of links to browse.
Native Brand Styling
Adjust colors, fonts, and spacing so the widget looks like a built-in part of your site, not a third-party plugin.
Context-Specific Widgets
Use tags to show only relevant FAQs on specific pages—like billing questions on checkout and technical specs on product pages.
Universal Setup
Paste a single snippet of code into any platform (WordPress, Shopify, Wix, etc.) and go live in minutes.
Identify Content Gaps
See exactly what customers are searching for but failing to find. Know which new FAQs to create to reduce repeated tickets.
Fast CSV Import
Move your existing FAQ list from a spreadsheet into your dashboard instantly via CSV. Your data is never locked in.
Structured Answers
Go beyond plain text. Use lists, bolding, and links to make your answers easy to scan and genuinely helpful.
Works with all major platforms
No matter what platform you use, Smart FAQs integrates seamlessly
