1. Create an account
If your site is hosted with Shopify, you can install our Shopify Smart FAQs app here, or you could sign up for a direct account if your website is hosted with a different service (e.g. WordPress, Wix, etc.).
2. Add your FAQs
In order to show your FAQs, you first need to add them to your account dashboard.If you have just a few FAQs, you can add them one by one on our app dashboard. Just click “Add new FAQ” in the "FAQs" page in the app dashboard, then fill out the form with a question and answer.
If you have many FAQs to add, you might find it easier to upload a spreadsheet containing all of your FAQs. We have more details here about how your spreadsheet should be set up:
https://www.smart-faqs.com/support-article/formatting-your-spreadsheet-for-import3. Add the FAQs widget to your site
Finally, to show the FAQs on your site, you’ll need to copy and paste a small bit of code into a page on your site’s management portal - we have instructions available for several common platforms:
Squarespace
WordPress
BigCommerce
Umbraco
Zoey
That's it! Let us know if you have any questions or feedback.