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Stop answering the same repetitive questions.

We turn your static FAQs into an intelligent widget and chatbot that understand customer intent. They instantly resolve repetitive queries before they ever reach your inbox—installs in minutes, no coding required.

14-day free trial
Setup takes < 5 mins
No coding required
THE PROBLEM

You didn't start a business to become a full-time support agent.

But here you are. Answering the exact same questions about shipping times, refund policies, and product dimensions over and over again. Your static FAQ page is buried where no one looks, and even when they do find it, it can't handle their specific edge cases. So they submit a ticket. And you spend your evenings playing catch-up instead of growing your business.

Traditional FAQs page

I made an order last week, where is my order?

No matching results found for this query. Please try searching with a different keyword.

Customers have to guess the exact keyword, because typing a complete question returns no results. Even when they do find matches, they still have to manually filter through them to find a relevant answer.

Smart FAQs powered page

I made an order last week, where is my order?
FAQ Assistant

Most orders ship within 1-2 business days. Since you ordered last week, your package is likely already on its way! Please check your inbox (and spam folder) for a shipping confirmation email containing your tracking link. If you can't find it, please provide your order number.

Sources
How do I track my order?
When will my order ship?
What if my tracking link hasn't updated?

Customers ask their full question naturally—no keyword guessing required. The app understands their exact intent and instantly delivers the right answer, so they never have to scroll through search results again.

Ready to ditch the static page? Setup in 5 minutes.

No coding or complex training required. Just import your existing FAQs and let the app do the rest.

Set up my FAQs
POWERFUL FEATURES

Everything you need to automate your support instantly.

Smart FAQs combines our app, your content, and powerful tools to help your team work less and customers get answers faster.

Intent-Based Search

Our app doesn't just match keywords; it understands the meaning behind the question to deliver perfect, contextual answers.

Draft FAQs faster

Turn short bullet points into complete answers in seconds.

Conversational Answers

A chat interface that pulls direct answers from your FAQ database. It gives users one clear response instead of a list of links.

Seamless brand integration

Customize colors, fonts, and layouts so the widget feels like a native part of your website, not a third-party bolt-on.

Show FAQs where they matter

Display shipping FAQs only on the checkout page, and product FAQs only on product pages.

Universal Setup

Copy a small code snippet and paste it into any platform (WordPress, Shopify, Wix, etc.) to go live in minutes.

Identify content gaps

Powerful analytics show you exactly what your customers are searching for, so you can fill in the blanks before tickets arise.

Import data instantly

Move your existing FAQ list from a spreadsheet into your dashboard instantly via CSV. Your data is never locked in.

Structured Answers

Go beyond plain text. Use lists, bolding, and links to make your answers easy to scan and genuinely helpful.

INTEGRATIONS

Works with all major platforms.

No matter what stack or website builder you use, Smart FAQs integrates in seconds. Copy a single line of code or use our native plugins to go live instantly.

WordPress
Shopify
Wix
Squarespace
Tilda
Square
+ Many moreWorks with any custom HTML site →
PRICING

Transparent pricing that scales with your business.

Choose the perfect plan for your customer support needs. Start a free 14-day trial on any paid plan today!

Basic

$0/mo

For basic FAQs widget setup

  • Up to 25 FAQs
  • Semantic search
  • 200 characters / question
  • 2,000 characters / answer
  • Basic customization
  • Multi-site embedding
Get Started
★ Most Popular

Premium

$29/mo

Includes 14-day trial

  • Everything in Basic, plus:
  • Up to 500 FAQs
  • Unlimited character limits
  • Advanced customization
  • Smart Write assistant
  • Analytics & insights
Start Free Trial

Advanced

$60/mo

Includes 14-day trial

  • Everything in Premium, plus:
  • Unlimited FAQs
  • Up to 3 languages support
  • SEO & AEO search support
  • Early access to new features
Start Free Trial
INCLUDED IN ALL PLANS

Everything you get

No matter which tier fits your business, you'll always have access to these core features.

Super-fast setup

Quickly create your FAQ database with our easy-to-use dashboard.

Easy bulk import

Easily upload a spreadsheet of FAQ details to get up and running quickly.

Unlimited traffic

Smart FAQs supports unlimited traffic with no usage restrictions.

Transparent pricing

One simple monthly cost with no setup fees or long-term contracts.

Brand consistency

Powerful customization lets you seamlessly blend your FAQ widget into your site.

Optimized for mobile

Our responsive design scales your FAQ widget down to give mobile users a first-class experience.

Works globally

Add FAQs for any product or service and get your answers found internationally.

Simple control panel

Add FAQs and customize your widget without any coding knowledge.

Custom messages

Customize widget text and messages to match your brand voice or support different languages.

Multi-site embedding

Embed your FAQ widget on multiple websites and pages, with tag-based filtering for targeted content.

Custom tags

Organize FAQs with tags and let customers filter by specific topics.

Helpful support

If you've got questions, we're always here to help!

GOT QUESTIONS?

Questions or comments?

Send us a quick email and our support team will get back to you right away.

Get in touch
START IN MINUTES

Ready to reclaim your inbox?

Join the hundreds of founders who use Smart FAQs to automate support and get back to building their business.

Start Free Trial