Stop answering the same questions. Let your FAQs do the repetitive work
Add an FAQ widget and/or chatbot (powered by your FAQs database) that goes beyond keywords, understands the meaning behind each question, and delivers the right answer with confidence and context.
Type a question to see
AI answers in action
understands
customers
your content
with sources
Traditional FAQ pages can't handle specific questions.
"Is the vegan leather waterproof?" "Can I stack two discount codes?" "Does this fit my 2018 model?"
Your customers have endless, highly specific questions. A rigid, static page can't cover every edge case—so they end up submitting a support ticket anyway. Smart FAQs changes that. As long as the context is in your dashboard, our AI instantly understands their intent and delivers a perfect, context-aware answer to any question.
Automate your answers todayWhy your FAQ page isn't working.
Traditional FAQs page
No matching results found for this query.
Please try searching with a different keyword.
Customers have to guess the exact keyword, because typing a complete question returns no results. Even when they do find matches, they still have to manually filter through them to find a relevant answer.
Smart FAQs powered page
Most orders ship within 1-2 business days. Since you ordered last week, your package is likely already on its way! Please check your inbox (and spam folder) for a shipping confirmation email containing your tracking link. If you can't find it, please provide your order number.
Customers ask their full question naturally—no keyword guessing required. The AI understands their exact intent and instantly delivers the right answer, so they never have to scroll through search results again.
Ready to ditch the static page?
Setup in 5 minutes.
No coding or complex training required. Just import your existing FAQs and let the AI do the rest.
Set up my FAQsEverything you need to deliver
better answers, automatically
Smart FAQs combines AI, your content, and powerful tools
to help your team work less and customers get answers faster.
Intent-Based Search
Finds answers despite typos. Customers find what they need even if they search the wrong keyword.
Draft FAQs faster
Turn short bullet points into complete answers in seconds.
Conversational Answers
A chat interface that pulls direct answers from your FAQ database. It gives users one clear response instead of a list of links.
Native Brand Styling
Adjust colors, fonts, and spacing so the widget looks like a built-in part of your site, not a third-party plugin.
Show FAQs where they matter
Display shipping FAQs only on the checkout page, and product FAQs only on product pages.
Universal Setup
Paste a single snippet of code into any platform (WordPress, Shopify, Wix, etc.) and go live in minutes.
Identify Content Gaps
See exactly what customers are searching for but failing to find. Know which new FAQs will reduce repeated tickets.
Fast CSV Import
Move your existing FAQ list from a spreadsheet into your dashboard instantly via CSV. Your data is never locked in.
Structured Answers
Go beyond plain text. Use lists, bolding, and links to make your answers easy to scan and genuinely helpful.
Works with all
major platforms.
No matter what stack or website builder you use, Smart FAQs integrates in seconds. Copy a single line of code or use our native plugins to go live instantly.
